The Intel D101GGC motherboard is a Pentium 4 motherboard based on the ATI IXP 450 chipset and includes an integrated ATI Radeon Xpress 200 graphics adapter. Although no longer produced by Intel, the motherboard remains in use in many corporate and government office environments. Although motherboards do occasionally fail, many common problems with the Intel D101GGC can be resolved following some basic motherboard troubleshooting techniques. Knowing perform basic troubleshooting procedures on the board can save owners considerable sums associated with repairing computers with the board installed.
Instructions
1. Back up the data on your hard drive if possible. Copy the data to an external USB drive or burn the information to DVDs.
2. Inspect all of the major cable connections to the computer. Verify that the power cord, keyboard and monitor connections are intact. Try to reboot the computer after checking the connections.
3. Disconnect the power cord and all other cables from the computer. Place the PC on a desk or other flat, sturdy work surface. Smell the power supply area on the computer (usually located near the top on most PCs). If the computer will not power on at all and a burnt odor emanates from the power supply unit (PSU), the problem is most likely not with the Intel motherboard. Burnt circuitry smells usually indicate you need to change the PSU.
4. Remove the screws on the case panel cover and slide the cover off the case.
5. Remove the processor and memory modules from the D101GGC. Use a lint-free cloth or towel to clean the contact edges on the memory modules, then reseat all the components in the proper slots. Plug in only the power cord and keyboard cable. Try to restart the computer. If the computer will still not boot, unplug the power cord and keyboard cable.
6. Check the power connection from the PSU to the D101GGC motherboard. Ensure the cable connector is tight and secure. Try to restart the computer.
7. Disconnect all hard drives, optical drives and other media storage devices. Remove all add-on cards from the computer. Reconnect the power cord and keyboard cable, then try to start the computer. If the computer starts, there is probably a hardware conflict with one of the disconnected devices. Plug the devices in one at a time, then restart the PC after each connection until you find the device causing the conflict. Remove the conflicting device from the machine. If the machine does not boot, disconnect the power cord and keyboard cable again.
8. Install a spare video card into the white PCI-X slot. Try to start the computer. If the computer starts, the D101GGC's onboard video controller is likely defective. You can use the motherboard, but you must use the new video card with the computer.
9. Replace the memory modules in the Intel D101GGC motherboard with new ones. Try to start the computer.
10. Replace the processor, then try to start the PC.
11. Inspect the surface area of the D101GGC motherboard and look for signs of burnt or damaged capacitors. If a burnt smell comes from the motherboard, you will need to replace it.
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